Ideas Exchange Member Experience

Member Experience Ideas Exchange Overview

Why attend the 2017 Member Experience Ideas Exchange?

The 2017 Member Experience Ideas Exchange focuses on how you can improve relationships and communications with your fund members.

This one-day event will take a holistic look at the member experience journey and arm you with a practical toolkit to action at your fund. 

View the 2017 program here.


Tuesday 1 August 2017


Hilton South Wharf, 2 Convention Centre Place, Melbourne

Registration Opens:



8:30am - 3:15pm


6 hours

Please note: these times are subject to change.

Registering for this event? Our Employer Engagement Ideas Exchange is being held in Melbourne the following day. Register for both events in one transaction to receive discount pricing.

Speaker/Chair Gifts:

Each speaker and chair will be thanked for their contribution with a donation to First Nations Foundation on their behalf. You can find out more about AIST’s partnership with First Nations Foundation and where our donations go here.