Superannuation Training

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Vendor Management and PMO Courses

AIST in conjunction with IQ Group's Learning Services team, HIQLS, are pleased to announce two new courses for the profit-to-member superannuation industry.

Vendor Management - training tailored to the superannuation industry

The 4th annual IQ Digital and Customer Engagement Study points strongly to disruption from new technologies that will help redefine processing, effective data transfers and enhanced digital experiences for members and employers.To navigate and ensure value from this activity, greater activity in the vendor management arena is critical. Capability to select, manage and measure vendor/supplier performance.

The 1-day Vendor Management course in the superannuation industry is delivered by HIQLS and sponsored by AIST. Member attendees can earn CPD points for attending this course.

Course Outline:

  • Conflict of interest
  • Research and source for vendors
  • Quotes and pricing
  • Contract fundamentals
  • Evaluate vendor performance
  • Build vendor relationships (services Integration)

Pre and post learning sessions are included to provide participants an ongoing community of practitioners to learn from one another.

Project Management Office (PMO) - training tailored to the superannuation industry

The superannuation industry landscape is complex and constantly changing. PMOs can be the strategic voice for super Funds to decide on critical projects, programs and portfolio to be delivered on time, within budget and of quality to improve member and employer experience. However, research shows a startling high failure rate of PMOs with a short lifespan of 3-4 years. Learn the key aspects to building and running an effective PMO that serves the organisation well and become a trusted partner to the business.

The 2-day Building and Running an Effective PMO in the superannuation industry is course delivered by HIQLS and supported by AIST. Member attendees can earn CPD points for attending this course.

Course Outline:

  • Why PMOs fail
  • PMO types and maturity levels
  • PMO Model
  • Gap assessment
  • PMO Roadmap

Pre and post learning sessions are included to provide participants an ongoing community of practitioners to learn from one another.

For more information or to register your interest in these courses, email info@aist.asn.au