PD1: Relationship and Account Management

Relationship and Account Management

As member and employer engagement become an increasing focus for both acquisition and retention, having the right skills to win and foster these important relationships is a must.

Don’t miss this three hour session which will help you to hone your communication and account management skills to build stronger and more meaningful relationships.

Key topics:

  • How to formulate conversations for maximum collaboration and outcome
  • Creating, monitoring and evaluating your account management plans
  • Identify, respond to and customise services to meet different employer needs

Who should register?

This workshop is designed for a wide range of participants working in the superannuation industry.

Delivery methodFacilitated
AIST CPD Hours3 hours

Member $545.00
Non-Member $660.00

Date/sLocationTime registration

2017 Dates

2 May Melbourne 9:00am - 12:00pm SOLD OUT
3 May Hobart 10:00am - 1:00pm Registration Closed
5 May Brisbane 9:00am - 12:00pm Registration Closed

For more information or to join the Melbourne workshops via teleconference please call AIST on (03) 8677 3800 or email: info@aist.asn.au

This course is also available to in-house groups with a minimum 8 people. If you wish to conduct an in-house session within your office please contact AIST to arrange a suitable time on (03) 8677 3800 or training@aist.asn.au