Relationship and Account Management
As member and employer engagement become an increasing focus for both acquisition and retention, having the right skills to win and foster these important relationships is a must.
Don’t miss this three hour session which will help you to hone your communication and account management skills to build stronger and more meaningful relationships.
- How to formulate conversations for maximum collaboration and outcome
- Creating, monitoring and evaluating your account management plans
- Identify, respond to and customise services to meet different employer needs
Who should register?
This workshop is designed for a wide range of participants working in the superannuation industry.